Layaway Policies

We are thrilled to announce that we offer layaway plans on all items! There are two options to choose from as you checkout. Please review our terms and policies below: 

Introducing: Buy Now, Pay Later with Shop Pay! 

Secure monthly rates are available from 10-30% APR. Options depend on your purchase amount and a down payment may be required. Flexible debit payment options through Shop Pay installments are subject to an eligibility check and are provided by the lending partners linked here

If you finance your purchase with Shop Pay (through Affirm) your first payment is due approximately two weeks after your purchase is finalized. Due to extended delivery times on certain items, your loan payment(s) may be due before you receive your purchase.

The eligibility threshold for Shop Pay is $17,500. If your order doesn't qualify, no worries! Email: Rebecca@TheMoonstoned.com for assistance.

*Please Note: Certain Shop Pay items are eligible for return within 7 days of delivery receipt and store credit within 14 days. Beyond that threshold, we are unable to accept the item(s). These terms do not apply for sale items or financing custom items, as both are ineligible for returns. Please see our refund polices and terms here*

For more information and FAQ's about Shop Pay, please visit their website, available here.

Alternative Option: Partial.ly 

Partial.ly is a more traditional layaway program in which your order will ship as soon final payment is complete. Our program has secure repayment methods with flexible timelines and offers the same rates for all currencies: +15% of the subtotal (the cost of operating this repayment plan) + $0.30 per transaction. We require a 50% deposit with flexible repayment terms up to 5 months. 

*Please Note: Partial.ly layaway items are non-refundable and ineligible for returns or exchanges. If layaway payments are not made, you will have a 30 day grace period to make the payment before your item is released back into inventory. Any payments made above 30% of the original cost will be refunded.*

For additional information on how to pay on your terms, please visit the Partial.ly website, available here.

 We have discontinued traditional By The Moonstoned Layaway plans and safe holds. Contact Rebecca@TheMoonstoned.com to arrange shipping of your items. Please note, any items left on long term hold are subject to cancellation and a 50% administrative fee will be applied to your refund. 

Email Rebecca@TheMoonstoned.com for assistance or any questions regarding layaway policies, invoices or specific items.